FAQ

Faxed Orders - Payment Info - Secure Ordering - Shipping - Where does my order ships from? - Return Policy - Frequent Customer Points program  - Our Packaging - Gift Wrapping

Welcome to Bohemia Style, the premier online marketplace for handicrafts!. If you have any questions about our products, contact us. We are continuously selecting new items for our line.

Bohemia Style and Bohemia Style Cosmetics are owned and operated by Inter Commerce LLC, which is located in trendy West Palm Beach, Florida, cosmopolitan London, UK, sophisticated Toronto, Canada and beautiful Santiago, Chile. We are a family owned and operated business, specializing in imported handicrafts and organic products from the Latin American Andean Region:  Chile, Peru, Bolivia and Argentina. We have family members that live overseas acting as agents who have close ties with craftsmen and manufacturers and manage offshore sourcing, production, shipping and distribution on the goods that come to the United States and Europe.

 

Contact Information

Main U.S.A Office

Bohemia Style USA - Inter Commerce LLC
7750 Okeechobee Blvd, Ste 4511

West Palm Beach, FL 33411

 

For Orders Only Call Toll-Free (888) 240-1194

Phone: (561) 354-6458

Fax:  (888) 355-9370

E-Mail: info@bohemia-style.com

 

 

International Offices

Main Office South America

Bohemia Style South America

Doctor Barros Borgoño 246

Providencia, Santiago RM 7500587

 

Phone: +(562) 2946-4633
E-Mail: info-chile@bohemia-style.com

Main UK Office

Bohemia Style UK

13 Freeland Park Suite 6082

Wareham Rd, Poole, Dorset BH16 6FH

 

 

 

 

Phone: +44-020-8133-0935

 

 

 

E-Mail: info@bohemia-style.co.uk

Main Office Australia

Bohemia Style Australia

Level 23, Tower 1

520 Ocford Street

Bondi Junction NSW 2022

 

Phone:  028 0060 923

E-Mail:  info@bohemiastyleaustralia.com

Main Office Canada

Bohemia Style Canada

2 Bloor Street West, Suite 700

Toronto M42 3R1, Canada

 

For Orders Only Call Toll-Free: +(888) 240-1194

E-Mail:  info@bohemia-style.ca

 

 

 

Why pay the middle-man? Shop at Bohemia Style and Save!

By working directly with artists through our 5 global offices, BOHEMIA STYLE is able to skip a few links in the traditional supply chain: The local distributor, the international distributor and the retail store.

 

One of the major benefits to the BOHEMIA STYLE global system is that artists can now focus on creating higher quality items and unique designs rather than large quantities of more mass-produced products. This means that through BOHEMIA STYLE you can access the highest quality one-of-a-kind items at incredibly low prices.

 

How has Bohemia Style revolutionized the way you purchase fine handmade products?

Why are handmade products so expensive everywhere else? Are our accessories REALLY made out of genuine leather and alpaca wool? are they REALLY handcrafted?

 

Yes, our products are the real McCoy! We can offer these prices without compromising on quality because we are the craftsmen!

The Traditional Retail Process:

Traditional Retail Process

This is the road that all goods we buy usually follow: as you can see, there are substantial price increments in each step

The Bohemia Style Global System:

Bohemia Style Global System

Why Buy From Us?

As a family business, we cherish family values and strive for excellence in our business. We state our reputation in our customer's satisfaction. We believe in the following:

SUPERIOR QUALITY: We select our items with the outmost care. We test them, wear them and only select the ones that are crafted with superior materials and workmanship. We offer a 15-day money back guarantee to prove it.

COMPETITIVE PRICE: Since we are a family run business that deals directly with the manufacturers overseas, we have greatly reduced overhead and business expenses at home and abroad. We pass the savings to our customers!

EXCELLENT SERVICE: We take extreme care and pride in the products we select and sell. We want our customers to feel good about their purchase at our store. Most our sales come from return customers; therefore, their loyalty is very important to us.

FASTER DELIVERY: We have a systematic control in our inventory so we can deliver merchandise in a timely manner. We only sell those items that are available and shown at our online store. We promptly inform our customers about any back order and when it will be available.

TIMELESS VALUE: Our items do not follow any fashion trend or are crafted poorly. They are, simply put, classics that you will wear with joy from years to come!

 

Faxed Orders

If you prefer to fax us your order, please print our Order Form, fill it up with your selections and fax it to (305) 468 6162. You will receive an email or phone confirmation within the hour.

 

Payment Information

BOHEMIA STYLE accepts VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER CARD, DINERS, JCB and CARTE BLANCHE credit cards or debit cards for web, fax and phone orders. Just select "Credit Card" as a payment method. Your purchase will appear in your credit card statement under "Inter& Trading" or "Trades International".

 

We also accept COMPANY OR PERSONAL CHECKS (US, Canadian or Mexican banks only, drawn in US Dollars) and MONEY ORDERS (US and International, drawn in US Dollars). We can process US, Canadian or Mexican checks online, via Vericheck. Just select "eCheck" as a payment option, and provide us with your check's information. Note that merchandise will be shipped once funds clear.

 

If you prefer to mail us your order, you can use our Order Form (you could also print the checkout form with your selections already filled in, directly from your internet browser) and mail it along with your Check or Money Order to:

 

Inter Commerce LLC

7750 Okeechobee Blvd, Ste 4511

West Palm Beach, FL 33062

 

Please make the Check or Money Order payable to Inter Commerce.

We accept PayPal payments through our website. If you want to pay us using the Paypal network, just complete the ordering process, selecting "Paypal" as the payment method.

 

 

 

You can also pay for your order using any WESTERN UNION authorized agent, and send us a money draft. Just select "Western Union Money Draft" as a payment option. Click here for detailed instructions.

 

Secure Ordering

All online transactions at the BOHEMIA STYLE web site are handled with with state of the art 128 bit Secure Socket Layer (SSL) encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and then is partially decoded when it gets to us (we only see the last four digits of any credit card). Our merchant provider receives the scrambled information to process your charge or debit.

That means that no human being ever has access to your financial information, therefore eliminating any possibility of mishandling or unscrupulous use. This gives you even more privacy and security that any standard phone or mail order process!

After 30 days from the time of order, all scrambled credit card numbers are automatically purged from our store. We won't even have access to the last four digits of your credit card!

 

Shipping

We now have more shipping options! We offer FREE Certified First Class shipping on any order over $150! (continental USA only)

We ship in-stock orders placed before 3PM EST/EDT the same day we receive them. This applies only to orders received on business days.

We ship virtually anywhere in the world. We offer the following options. All parcels shipped from Bohemia Style are fully insured.  The table below shows shipping charges for any items that weight up to two lbs. Note that our rugs or multiple items parcels, need additional shipping charge due to extra weight.

 

Please see the delivery times quoted on the table. These are accurate in 98% of the cases, and have been based on years of on line experience.

 

Carrier

Delivery Time

Order Amount

Continental USA

Puerto Rico, Hawaii and Canada

International Orders

First Class Mail (tracking through http://www.usps.com/)

8 - 15 Business days

0 to $149.99

$6.95

$8.95

Not available

$150.00 to $499.99

FREE

$12.95

Not available

$500 and up

FREE

$17.95

Not available

USPS Priority Mail

(tracking through http://www.usps.com/)

5-7 Business days

0 to $149.99

$8.95

$13.95

$18.95

$150.00 to $499.99

$12.95

$15.95

$20.95

$500.00 and up

$17.95

$17.95

$25.95

2nd Day Air

(tracking through http://www.ups.com/)

3-5 Business days

0 to $149.99

$18.95

$20.95

Not available

$150.00 to $499.99

$20.95

$22.95

Not available

$500 and up

$22.95

$25.95

Not available

Next Day Air

(tracking through http://www.fedex.com/ or http://www.usps.com/)

2-3 Business Days

0 to $149.99

$23.75

$26.75

$32.75

$150.00 to $499.99

$26.75

$28.75

$36.75

$500.00 and up

$28.75

$30.75

$38.95


What if one item will delay the entire order?

If you have a larger order and one item is going to cause a significant delay, we will usually ship your order in two shipments. You will not pay any extra shipping charges for the second shipment.

Am I charged before my order ships?

We do not charge your credit card until your order is ready and available to ship. If your items are back ordered then you will not be charged until they are ready to ship.

Where does my order ships from?

Your order will be sent form Miami, Florida.  In the unlikely event that the item you purchased is not in stock in Miami, one of our regional offices will take over the order not to delay its shipment.  Note that we will cover any extra postage charge we might incurr:  you will always pay local shipping costs!  We will cover any custom duties that might apply (every items is sent FREE DOMICILE)

Note that special orders, customized or sized items usually ship from factory:  we also pay any extra shipping charges as a courtesy to you!

Return Policy

All our products are backed up by a full, non-quibble money back guarantee.

If the item you received is not what you hoped for, you may return it for a refund or a store credit within 30 days from the day you received it. The item must be returned IN NEW CONDITION and in its original package. 
 

If merchandise is defective, a full credit minus shipping fees will be granted.  If merchandise has no defects, a 15% re-stocking fee will be assessed.  NOTE: The 30 Day Return Policy is not applicable to any custom or special order, engraved pieces, sized merchandise,  and wall art decor.

To return an item, please follow 3 simple steps:

Step # 1: Please Contact us at returns@bohemia-style.com, to receive your return authorization code. Please write this authorization code on the return shipping label and the original invoice. The original invoice must be included in the returned package.

Step #2: Secure all merchandise in the original containers it was shipped in, including the gift boxes within which your order was shipped. We cannot accept merchandise that has been altered or damaged, NO EXCEPTIONS. If you discarded any of these shipping materials, please pack it as securely as possible, to avoid damage while in transit.

Step #3 Ship the parcel following the instructions given on your return authorization email. Please write the return authorization number clearly on the label.

You can ship via U.S. Postal Service, or any insured courier. Insure the package for the full amount of the purchase price and ship it, with return receipt. We are not responsible for items that are lost in the shipping process.

Cosmetics Return Policy

Our creams and cosmetics have been tested by us and they are offered with our full support.
 

If for some reason, one of our products is not suitable to you, you might return the unused portion for a partial refund (30% of the value of the product), within 30 days of delivery. This offer is only applicable to the first jar or package of any product.
 

Any additional jars/packages must be in new, sealed condition to obtain a refund (shipping and handling fees are not refundable and a 15% re-stocking fee will be assessed). You must request a RMA (return authorization number) at returns@bohemia-style.com before shipping back any products!

Exchanges or Request for Store Credit

If you prefer, you may exchange your bohemia-style.com purchase for another selection or store credit, provided the first purchase is returned within 30 days of shipment.  No re-stocking fee will be deducted on exchange requests.

NOTE: The 30 Day Exchange or Request for Store Credit Policy is not applicable to any custom or special order, engraved pieces, sized merchandise,  and wall art decor.

Please note that special or custom order items, engraved or sized merchandise, and wall art decor are not returnable or exchangeable.  SHIPPING AND HANDLING COSTS ARE NOT REFUNDABLE.

Frequent Customer Points Program

Receive reward points in every order, that can be used on future purchases!  Every point  earned equals $1.00 of buying power.  Our system keeps track of all the points earned on all your purchases.  When you are ready to trade them, use them as real money and pay your purchase (partially or completely) with earned points.  This is one more way Bohemia Style helps you SAVE!

 

All you need to do to take advantage of our Frequent Customer Points Program is to create an account in our store, or log into your existing account.  Reward points never expire:  you can use them any time you wish.  Rewards points can be applied to almost any item in our inventory:  some special order articles might be excluded.

 

 

Our Packaging

 

We carefully and distinctively pack every item we sell to insure you will receive it in top shape, or we will replace it for free! Every breakable item (specially creams and cosmetics) are individually bubble wrapped and placed in custom made boxes, to further protect our unique merchandise.


 

Gift Wrapping

Our packages are tastefully designed to suit any occasion you specify. Your gift will arrive with a handwritten card with any message you send us in the Order Form. We can ship your gift to any address you specify as well. We are the one stop gift solution! This service is offered free of charge!

International Sites: Canada: www.bohemiastyleca.com | UK & EU: www.bohemia-style.co.uk | Australia & New Zealand www.bohemiastyleaustralia.com

Affiliated Stores: www.lapislazuliworld.com | www.turquoisejewelryworld.com | www.gemjewelryworld.com | www.andeanwareswholesale.com